Return & Exchange Policy โ€“ Tantvi

At Tantvi, we strive to offer you the best in traditional sarees and customer satisfaction. Please take a moment to read our Return & Exchange Policy before placing your order.



๐Ÿ“ฆ Returns

We accept returns under the following conditions:

  • Return requests must be raised within 3 days of receiving the product.
  • Returned items must be unused, unwashed, and in their original condition, with all tags and packaging intact.
  • Upon successful inspection of the returned item, a credit note will be issued.
  • The credit note can be used for future purchases on our website and will be valid for 3 months.

 Please Note:

ยท      Shipping charges and COD charges are non-refundable.

ยท      Credit note will be issued only after we receive and inspect the returned product.



๐Ÿ” Exchanges

We also offer product exchange under the following conditions:

  • Exchange requests must be made within 3 days of delivery.
  • Items must be returned in unused and original condition, with tags and packaging intact.
  • Exchange is applicable only for the same or higher value product.
  • All shipping charges related to the exchange (sending & receiving) must be borne by the customer.
  • Reverse pickup is not available. You must ship the product to us yourself.


๐Ÿ“ How to Initiate a Return or Exchange

  1. Contact us via email at tantvi.prakuviri5@gmail.com or WhatsApp at 962593167 within 3 days of receiving your order.
  2. Mention your Order Number, reason for return or exchange, and include clear pictures of the item.
  3. Once approved, we will share the return address with you.
  4. After receiving and verifying the product, we will issue the credit note or ship the exchanged item, as applicable.


โ— Important Guidelines

  • Returns or exchanges will not be accepted for products that show signs of wear, use, damage, or if not returned in their original condition.
  • Items sent back without prior approval will not be accepted.


By purchasing from Tantvi, you agree to abide by the terms and conditions of this Return & Exchange Policy.



๐Ÿ“ฉ Need Help?

Email us at: tantvi.prakuviri5@gmail.com

๐Ÿ“ž WhatsApp: 962593167